Major Internet Failure Affects Many Online Platforms and Applications

A large-scale online failure has affected dozens websites and applications around the world, as users experiencing problems accessing the internet due to difficulties at Amazon’s online infrastructure platform.

The disrupted services comprise the social media app Snapchat, the gaming platform Roblox, the messaging service Signal, and Duolingo, along with several Amazon-owned services such as its key e-commerce site and the Ring security device manufacturer.

Across the United Kingdom, the financial institution Lloyds was disrupted as well as its affiliates the bank Halifax and Bank of Scotland, and additional accounts of difficulties reaching the HM Revenue and Customs site on that morning. Also in the UK, multiple Ring users used networks to state their security devices were not working.

Just within Britain, reports of issues on particular applications ran into the many thousands for every service.

Amazon reported that the problem started in the eastern region of the United States at Amazon Web Services, a section that supplies essential online framework for a host of firms, who utilize capacity on the company's servers. The cloud platform is the world’s largest online services service.

Just after midnight (PDT) in the US (8 in the morning BST), Amazon confirmed “elevated error rates and slowdowns” for AWS services in a zone on the east coast of the America. The widespread consequence seemed to hit platforms worldwide, and the outage tracking website reporting outages with the corresponding services in various regions.

The monitoring service Thousand Eyes, a platform that monitors online failures, further indicated a increase in outages on Monday morning, with many of them found in Virginia, the region of Amazon’s US-East-1 region where officials confirmed the problems originated.

Debbie Brown
Debbie Brown

An art historian passionate about Italian culture and museum curation, sharing insights on Pisa's treasures.